Kascade Wins Best MSP Technical Support Award

We’re sure you’re already aware that we were nominated for three awards at the CRN MSP Innovation Awards… but guess what? We WON!

That’s right, we were shortlisted for:

  • Best Place to Work
  • Best MSP Technical Support
  • MSP of the Year

And we’re absolutely thrilled to announce that we took home the award for Best MSP Technical Support! We’ve always known that our technical team is the best, but having CRN recognise them too feels absolutely amazing.

This win speaks volumes about the passion and dedication our team pours into every aspect of what we do. For us, technical support isn’t just about swooping in to fix a problem – it’s about staying one step ahead, understanding our clients’ needs before they even arise, and delivering a level of service that truly makes a difference. Over the past year, we’ve been hard at work refining and improving our support services, making sure every client feels the benefit of our continuous focus on excellence. Whether it’s revamping existing services or introducing new ones that our clients need, we’re always evolving to ensure we deliver nothing but the best.

This award is a huge celebration of our team’s relentless commitment. They tackle complex technical challenges every day, help businesses grow with the latest innovations, and embody everything that makes Kascade special. We couldn’t be prouder of them.

“In a week that saw Kascade being named as a “Best Workplaces in Tech” by Great Place to Work, it was another honour to win the
“Best MSP for Technical Support” at last night’s CRN MSP Innovation Awards. Seeing the dedication, commitment and excellence the
team deliver on a daily basis is inspiring but it makes me so immensely proud when all this effort is recognised
at an industry level. Massive thanks to everyone in Kascade that earn us the right to compete at this level”

John Armstrong, CEO Kascade

We also want to give a huge shout-out to the other categories where we were shortlisted. Being considered for Best Place to Work reflects the culture we’ve nurtured here at Kascade – one of collaboration, innovation, and personal growth. And MSP of the Year? That just shows how committed we are to pushing the boundaries and leading the industry.

A massive thank you to our clients, partners, and the entire Kascade team. This win is for all of us, and we’re excited about what’s next.

And of course, thank you to CRN for this incredible honour. Congratulations to all the other nominees and winners – let’s keep raising the bar for what’s possible in the MSP world!

Want to work with the best?

If you’re interested in learning more about our award-winning services, we’d love to chat!